KaplanSoft Web Store - Frequently Asked Questions

  1. When will I receive my registration key?

Registration keys are sent automatically as soon as your payment is authorized.

  1. Is there any other payment method other than Credit Card?

You can pay via bank transfer, mail order or Western Union. Send an e-mail to sales at kaplansoft.com  for details.

  1. How can I order more than one license?

Send an e-mail to sales at kaplansoft.com  for details.

  1. How can I get a new registration key if my system Id is changed?

You can request up to 5 new registration key when your system Id changes. Please send an e-mail to sales at kaplansoft.com with your previously issued registration key and new system Id.

  1. Is there a time limitation for registration keys?

There is not any time limitation for registration keys, keys are permanent.

  1. Do I need to pay for an upgrade?

Some major releases may require an upgrade fee.  Please send an e-mail to sales at kaplansoft.com with your previously issued registration key and new system Id.

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