TekIVR Frequently Asked Questions

  1. Which operating systems are supported?

Windows XP, Vista, Windows 7/10, Windows 2003-2012 Server. You need to have Microsoft .NET Framework version 4.0 installed.

  1. Is there any limitation on the number of calls can be answered by TekIVR?

Freeware version allows maximum 2 simultaneous of SIP calls.

  1. Does Logging have a negative impact on TekIVR performance?

Yes, depending on the number of calls made in a specific interval of time logging can cause performance degradation. Use logging just when it's needed.

  1. Where does TekIVR store configuration data?

TekIVR stores configuration data in TekIVR.ini which can be found under application directory.

  1. Does TekIVR allow alphanumeric characters in SIP destinations?

No, you can just use numeric characters in SIP destinations.

  1. I get "Application could not be initialized (0x0000135) Press OK to quit" error when I try to run TekIVR. What is wrong?

Please check if you have Microsoft .NET Framework 4.0 installed. If you don't have it download and install from Microsoft Downloads.

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